FREQUENTLY ASKED QUESTIONS

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all the Questions YOU MAY HAVE.

At Olympus Steelyard in Chandler, AZ, we offer a variety of thoughtfully designed apartment floor plans, including one, two, and three-bedroom options. Have questions about our community? Dive into our FAQs page for clear answers and insights that will guide your journey to finding your ideal home.

Availability & Floorplans

  • Can I be added to a waitlist if no units are available?

    Yes, we will do this at Steelyard upon request.

  • Are there short-term or flexible lease options available?

    Yes, we offer flexible lease terms.


  • Do prices change based on lease term or floor plan?

    Yes, prices change based on lease term and floor plan.


Application & Leasing

  • What is the application process and timeline?

    72 hours for cancellation. 3-4 business days for approval.

  • What documents are required to apply?

    Completed and signed application, along with payment of the application and admin fees.

  • Can I lease an apartment without an in-person visit?

    Yes, if you provide a government picture ID.

Fees & Payments

  • What fees are due at move-in and what fees are due when I apply (application, admin, deposit)?

    Application $60 per person, admin fee $300. At move-in: apartment deposit plus prorated rent.

  • Are there additional monthly fees (pet rent, parking, amenities)?

    Yes, there are additional monthly fees.


  • What payment methods are accepted?

    Certified funds, money orders, and Bilt.

  • Are late fees charged for late rent, and when?

    Yes, on the 4th of every month.

Resident Policies

  • What is the guest policy?

    Maximum 14 consecutive days at a time.

  • What is your smoking policy?

    No smoking within 20 feet of common space areas.

Amenities & Community Features

  • What are the hours of operation for amenities (pool, gym, clubhouse)?

    Gym 24/7. Pool, clubhouse, and roof deck: 8am - 10pm. Speakeasy: 9am - 6pm.

  • Are there community events or resident programs?

    Yes, 3x per month.

Parking & Transportation

  • Are parking permits required?

    Yes, parking permits are required.


Utilities & Services

  • How do I set up electricity, water, and internet?

    Residents must call APS to set up electricity and set up their internet provider, Cox or CenturyLink.

  • What internet or cable providers service the community?

    Cox & CenturyLink.

  • Is renters insurance required?

    Yes - $100,000 liability.

  • Is trash, recycling, and pest control provided? If yes, what are the fee costs?

    Yes, trash/recycling $25 per month. Pest control $3.00 per month.

Maintenance & Community Support

  • Is emergency maintenance available 24/7 and how do I submit an emergency maintenance request?

    Yes, you can do it in person with our office, or you can use the Loft Living App.

Move-In & Move-Out

  • How do I schedule my move-in date and time?

    Call or email the office.

  • What is the move-out notice period?

    60 days' notice prior to your expiration date.

Accessibility

  • Are accessible (ADA) apartments available?

    We do have ADA units, but there is no availability at the moment.